AML SoftServe
Softserve 360 operates two parallel service models: self-serve (software-first) and fully managed (support-led), allowing customers to choose between cost control and hands-on guidance. Pricing varies substantially between models; the $96/mo self-serve tier is the platform's entry point. Detailed capability information was not established in the initial research pass.
Checked 8 October 2026Data residency: mixed
Where it is stronger
Capabilities verified here that fewer than half of comparable offerings are verified on. Worked out from the data, not written by hand.
- Risk assessed per designated service2 of 16 others
- Enhanced due diligence4 of 16 others
- Adverse media screening7 of 16 others
Where it is weaker
Recorded with the same care as the capabilities, and not softened.
- Partly meets the Tranche 2 measure: Versioned AML program and CDD records.Vendor states the audit trail keeps every CDD file, SMR draft, training completion, risk rating change and program version for 7 years; program versions are stated, versioning of CDD records is not.
Statement of capabilities
Every tracked requirement for AML/CTF & Financial Crime, shown whether or not we could establish it.
- Verified
- Partial
- No
- Not established
1Program & Governance
3 of 5
- 1.1AML/CTF program creationVerified
- 1.2AML risk assessmentVerified
The feature list names a risk mitigation plan managed on the platform; the site also offers to start a risk assessment. The two are distinct obligations and only the RMP is described as a platform artefact.
- 1.3Program maintenance and reviewNot established
- 1.4Independent evaluation support (s84)Not established
- 1.5Staff trainingVerified
2CDD & Entity Work
3 of 5
- 2.1Customer due diligenceVerified
- 2.2Know-your-business (entity checks)Verified
- 2.3Beneficial ownership and controlNot established
- 2.4Enhanced due diligenceVerified
- 2.5Reliance arrangementsNot established
3Identity Verification
2 of 3
- 3.1Electronic identity verificationVerified
- 3.2Biometric liveness and face matchVerified
Described in the privacy notice as facial matching or liveness checks carried out by an upstream provider, not as a named product feature.
- 3.3Document Verification Service (DVS) accessNot established
4Screening & Monitoring
3 of 4
- 4.1PEP and sanctions screeningVerified
- 4.2Adverse media screeningVerified
- 4.3Ongoing customer monitoringVerified
- 4.4Automated transaction monitoring (bank-style rules)Not established
5Tranche 2 Operations
1 of 7
- 5.1Risk assessed per designated serviceVerified
Vendor states its pre-built AML/CTF program for accountants codes each designated service (trust setup, company formation, SMSF administration, nominee services, real property advice, share transactions) with its own risk rating; the real estate page describes a program pre-tuned to AUSTRAC's sector risk assessment.
- 5.2Ongoing monitoring triggered by designated service and riskNot established
- 5.3Program obligations calendarNot established
- 5.4Versioned AML program and CDD recordsPartial
Vendor states the audit trail keeps every CDD file, SMR draft, training completion, risk rating change and program version for 7 years; program versions are stated, versioning of CDD records is not.
- 5.5Escalation to AMLCO or manager with outcome recordedNot established
- 5.6Expired document alertsNot established
- 5.7Reliance CDD requests sent and receivedNot established
6Reporting & Control
0 of 4
- 6.1Suspicious matter report workflowNot established
- 6.2AUSTRAC SMR XML exportNot established
- 6.3Tipping-off controls (s123)Not established
- 6.4Threshold transaction reportingNot established
7Evidence & Extensibility
0 of 3
- 7.1Evidence pack exportNot established
- 7.2Immutable audit logNot established
- 7.3API accessNot established
- 7.4Where customer data is storedAustralia and overseas
- 7.5Where customer data is processedNot established
Integrations
None named on the provider's own site. If integrations matter to you, confirm directly before buying.
Request a quote or demo
Send your requirements to AML SoftServe's provider. Your details are shared only with them.
AML/CTF software and services support compliance with the AML/CTF Act and Rules. Nothing on this page is legal advice, and no provider is certified, endorsed or approved by AUSTRAC unless independently evidenced.